Privacy Policy

1. Introduction

tezShop.in Retail Private Limited ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you. This policy complies with the strict advertising and data standards set by Meta Platforms, Inc. and Google LLC.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes billing address, delivery address, email address, and telephone numbers.
• Financial Data: We do not store payment card details on our servers. All transactions are handled securely via Cash on Delivery (COD) or encrypted payment gateways.
• Technical & Tracking Data: includes internet protocol (IP) address, browser type and version, time zone setting and location. We use cookies, Meta Pixel, and Google Analytics to collect this data for marketing and site optimization.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer.
• To process and deliver your order, including managing payments, fees, and logistics via partners like Shiprocket.
• To deliver relevant website content and advertisements to you (including customized Meta Ads) and measure or understand the effectiveness of the advertising we serve to you.
• To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

4. Disclosures of Your Personal Data

We may share your personal data with the parties set out below for the purposes set out in Section 3:

• Service Providers: Logistics partners (e.g., Shiprocket) to deliver your goods.
• Marketing Platforms: Meta Platforms, Inc. (Facebook/Instagram) and Google LLC to serve highly relevant targeted advertisements. We use the Meta Pixel to track conversions and build custom audiences.
• Legal Authorities: If required by law, we may share information with law enforcement agencies in India.

5. Your Legal Rights & Opting Out

You have the right to:

• Request access to your personal data.
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Opting Out of Tracking: You can set your browser to refuse all or some browser cookies. To opt-out of Meta targeted ads, please adjust your ad preferences within your Facebook or Instagram account settings.

6. Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager in the following ways: